Return Policy

Need a new size? Still thinking about a different style? Aren’t completely satisfied with your order? Don’t sweat it. We want to ensure you find pieces which inspire you to discover #WhatMovesYou

Online Retail Orders

DYI accepts items for exchange, refund or return which meet the following criteria within 30 days of original purchase: 

  • All tags attached
  • Item is unworn, unwashed, unaltered

To return or exchange an item, please follow the following steps:

  • Place your item back in the original box or bag used for delivery
  • Email a member of our team at hello@shopdyi.com to obtain a return label
  • Enclose a copy of your receipt + reason for return or exchange
  • Drop off your package at your nearest UPS post office
  • Once your order has been received, we will process your refund or exchange for all eligible items

Items received after 30 days of original purchase will be returned back to sender and will not be refunded.

* All items purchased on sale, or at discount are final sale. *