Return or Exchange?

We want you to be completely satisfied with your purchase from DYI

Return Conditions: 

Items must follow the criteria below or the returned items will NOT be accepted!

  • All items must be unworn, unwashed, and have the tagged attached!
  • Any sale item is FINAL SALE- Final sale items are ONLY allowed to be exchanged for items of equal or lesser value. Customers are responsible for shipping fees back to us for the exchange.

*Unfortunately, we will not accept any item that has been worn, wash, or missing a tag! 

Full Priced Items: 

  • All full priced items can be returned or exchanged within 30 days of purchase.  After 30 days we are unable to return or exchange your order.  Please use this link to create your return label.  www.shopdyi.com/pages/returns
  • Before shipment make sure you have indicated on the packing slip if you are wanting an exchange or refund! 

 

Final Sale Items: 

  • Final Sale items are only eligible for exchange of another item of equal or less value from the website!
  • Any sale item is FINAL SALE- Final sale items are ONLY allowed to be exchanged for items of equal or lesser value. Customers are responsible for shipping fees back to us for the exchange.

 

Return Address:

  • Please make sure your order has met the listed criteria! 
  • Your return must include the order number and reason for return! 

 

DYI LLC 

620 W 6th Street 

Houston,Texas 77077

 

 

  • Please note it can take up to 5 business for us to process the returned items! 
  • If you are eligible for a refund please allow 3-5 business days for funds to appear in your bank account! 

 

Items received after 30 days of the original purchase will be returned back to sender + will not be refunded.
* All items purchased on sale, or at a discount are final sale. No exceptions. *