We want you to be completely satisfied with your purchase from DYI
Items must follow the criteria below or the returned items will not be accepted
- All items must be unworn, unwashed, and have the tagged attached.
- Any item that is FINAL SALE is not eligible for return or exchange. Why? We love to give you great product and a great deal! When we put items on sale, these items are not available for return or exchange.
- Face Masks, Hair Items, Cosmetics & Drinkware are also ineligible for return or exchange due to health safety reasons.
Full Priced Items:
- All full priced items (except for Face Masks, Hair Items, Cosmetics, & Drinkware) can be returned or exchanged within 60 days of purchase. After 60 days we are unable to return or exchange your order.
- Please use the following link to create your return label: https://returns.shopdyi.com
- Please make sure your order has met the listed criteria.
- Your return must include the order number and reason for return.
620 W 6th Street
- Please note it can take up to 5 business for us to process returned items
- If you are eligible for a refund, please allow 5-7 business days for funds to appear in your bank account.
Items received after 30 days of the original purchase will be eligible for exchange only.
* All items purchased at final sale will not be eligible for return. No exceptions. *